Your Hospital Team
Many people will care for you during your hospital stay. All Blue Ridge Regional Hospital staff wear official name tags. We hope that you will speak up about what you want and need. Write down your questions so that you will be ready to ask your doctor or nurse. Don’t hesitate to express your concerns. This will help us meet your needs.

The Medical Staff
The physician who admits you is responsible for directing your care while you are in the hospital. As the coordinator for your treatment, he or she should be consulted if you have questions about your illness.

The Nursing Staff
Twenty-four hour nursing care is provided by a team of professional registered nurses, licensed practical nurses and certified nurse assistants. The nursing unit director is the manager of your nursing unit and has overall responsibility for its operation. If you have questions or concerns about the care you are receiving, or have a compliment to share, please ask for your unit supervisor.

Discharge Planners
If emotional, social or financial problems related to your medical condition arise while you are here, medical social workers are available to help. Their services include counseling information and referral and discharge planning. Our healthcare professionals can also assist you with needs following your stay, such as finding appropriate home health or other follow-up care. Medical social workers are knowledgeable about resources in your community, such as Meals on Wheels, and can help put you in touch with them. To reach one of these professionals, ask your nurse to contact the Discharge Planner.

Business Office
A representative from the Business Office can answer questions about your hospital bill and help you interpret financial policies and billing procedures at the hospital. Please refer to the “Financial Arrangements/Billing” section in the Guide to Patient and Visitor Services handbook located in every patient room, or contact the Business Office at (828) 766-1725 for more information.

Other Important Team Members
Our volunteers are members of the community who help in many ways. They serve in waiting areas, bring mail and flowers, and can get you magazines, books or special items from our Gift Shop.

A dietitian or a diet technician will work with you to recommend diets for health and healing, and work on any special dietary needs you may have.

Pharmacists make sure that you receive the correct medication and that it works with your diet, medical condition and the other medications you are taking.

A member of our housekeeping staff will clean your room daily. If there is a housekeeping problem in your room, tell your nurse and it will be taken care of as soon as possible.

Phlebotomists draw samples of your blood for testing in the Laboratory.

Physical therapists help you regain strength and coordination with special exercises.

Respiratory therapists provide breathing help and treatments.

In addition, your healthcare team includes many behind-the-scenes staff, such as accountants, engineers, secretaries, food service workers and others who contribute greatly to your well-being while you are here.